Questions?
I'm Here.
No bots, no ticket queues. Just me — the same person who roasts your coffee and runs this family business.
Send Me a Message
I read every single one.
You'll Hear From Us — Literally
When you reach out, you're not getting a support ticket or a chatbot. You're getting a real reply from the same people who roast your coffee every week.
Every Order Gets a Personal Note
It's our way of saying thanks for supporting our small family business.
What Customers Say About Our Support
Their words, not ours
"Received my order in under two hours. No joke. Got a personalized, handwritten thank you card. I honestly did not think this kind of customer service existed anymore."
"Their customer service is unbeatable. Very responsive through email. Without hesitation they replaced an order that was damaged in transit."
"Jen and Eli are great people. From the handwritten notes in every package to the downright first class customer service — they are on point."
"Flawless customer service! My order was processed promptly, delivery was quick and I have never had a problem with my subscription."